Cora is katchcare's AI chief of staff for your aging parent. Mom or Dad calls and speaks plainly; the family adds detail and approves from one shared space; Cora does the bureaucracy end-to-end. Watch her take on two real jobs — a medical bill, and a prescription refill.
A refill sounds trivial — until the refills run out, the doctor has to re-authorize, and the insurer demands a prior authorization. Then it lands on the adult child.
Mom or Dad calls a number and speaks plainly — no app to learn. The family adds detail and approves from one shared space. Cora remembers everything about your parent, so nobody re-explains.
Requests the itemized bill, finds the four errors hospitals bury — duplicates, unbundling, upcoding, phantom charges — benchmarks to Medicare, and negotiates it down.
Chases the doctor for the renewal, clears the prior authorization, switches to a covered generic, and syncs every med to arrive together — before your parent runs out.
Finds an in-network specialist with an opening, books it, sends reminders — and dispatches a vetted, insured driver to and from the appointment.
Handles Medicare re-enrollment, files claims, and fights denials with the appeal — the deadline-driven maze nobody in the family has time for.
Audits statements, cancels forgotten subscriptions, and flags suspicious charges for the family — elders are the #1 fraud target, so Cora watches continuously.
Finds and vets the contractor, schedules the service, oversees the visit, and handles the warranty paperwork. Cora coordinates; a trusted human does the physical fix.
Clears the pile, flags the scams hidden among real notices, and handles renewals and forms — surfacing only the things that actually need a person.
Cora doesn't build sensors or watch cameras. Instead she integrates a monitoring partner: when a fall alert fires, Cora springs into action — calls the family, coordinates the response, books the follow-up.
Nothing that touches money ever happens without the family's one-tap approval. Cora proposes; a human confirms. That gate is the trust design.
An institution that profits when the senior stays independent sponsors Cora — starting with the financial advisor protecting the account and the heirs.
Cora is onboarding our first group of families. Leave your email and we'll reach out when a spot opens.
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To the Billing Department,
I write on behalf of my father, Robert T., as his authorized representative. After comparing the itemized bill line-by-line against the Explanation of Benefits and the medical record, I am disputing four charges that appear to be billed in error and requesting a corrected statement.
Basis for the amounts: level-of-service and pricing are referenced against the Medicare Physician Fee Schedule / CMS Procedure Price Lookup as a reasonable benchmark.
Enclosed (copies): itemized statement · EOB · medical-record excerpts supporting items 1 and 4.
I request that you: